Please read the information below before you begin to chat with us. We are happy to help you with general questions via chat, but unfortunately we can not assist you with booking/changing of a ticket or questions regarding submitted claims/complaints. Please note that an inquiry via chat is automatically saved, and a copy. Thanks for using our online contact form. When you submit this form it will be sent directly to the right department. We also have a traditional email address ([email protected]), but emails sent to this address will be sent to a communal mailbox and will take longer to respond to. Loading Submitting. Hvis du ønsker at tale med os, er vores kundeservice tilgængelig syv dage om ugen.